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These Terms govern your use of the Demiurge Systems Ltd website and the services we provide. By using the site or purchasing a service, you agree to these Terms.
Eligibility & accounts
You must be able to form a binding contract and, where you act for an organisation, be authorised to bind it. You are responsible for the accuracy of information you provide and for activity under any account you hold with us.
Services & scope
We provide deployment of AI “operator” systems and related managed services, as described on the site and confirmed in your order or a written statement of work. Package descriptions are a summary; the specific scope of your engagement is what we agree with you.
Acceptable use
You agree not to misuse the services, including by attempting to breach security, disrupt the service, infringe others’ rights, or use the services for unlawful, deceptive, or harmful purposes, or in a way that violates a third-party provider’s acceptable-use terms.
Customer responsibilities
You are responsible for the lawfulness of the data and instructions you provide, for obtaining necessary consents from your own contacts, and for reviewing outputs before relying on them in your business.
Intellectual property
We retain all rights in our platform, software, methods, and materials. You retain rights in your own data and content. You receive the rights needed to use the deliverables we provide for your internal business purposes, as set out in your order.
Customer data & privacy
Our handling of personal data is described in the Privacy Policy, and, where we process data on your behalf, the DPA & GDPR page. Those documents form part of these Terms.
AI-generated outputs & limitations
Parts of the services use AI models. AI outputs can be inaccurate, incomplete, or unsuitable for a given purpose and may require human review. We build human oversight into autonomous actions, but you remain responsible for how you use outputs. We do not warrant that AI outputs are error-free or fit for any particular purpose.
Third-party services
The services rely on third-party providers (for example hosting, payments, CRM, email, and AI providers). Your use may be subject to their terms, and we are not responsible for their acts or omissions beyond our own obligations to you.
Fees & payment
Where a service is paid, fees, billing frequency, and any setup charges are those shown at purchase or in your order. Subscriptions renew until cancelled. Unless stated otherwise or required by law, payments are non-refundable, except for any cancellation right expressly offered (such as a stated cancellation window).
Availability & changes
We aim to keep the services available but do not guarantee uninterrupted operation. We may modify, suspend, or discontinue features, and will give reasonable notice of material adverse changes where practicable.
Disclaimers
Except as expressly stated, the services are provided “as is” and “as available”, and we disclaim all implied warranties to the fullest extent permitted by law. Nothing in these Terms excludes liability that cannot lawfully be excluded.
Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect or consequential loss, or for loss of profits, revenue, data, or goodwill. Our total aggregate liability arising from the services is limited to the amounts you paid us for the services in the 12 months before the event giving rise to the claim. These limits do not apply to liability that cannot be limited by law.
Suspension & termination
We may suspend or terminate access for material breach, non-payment, or unlawful use. You may stop using the services at any time; cancellation of paid services is governed by your order and the fees section above.
Governing law & disputes
These Terms are governed by the laws of England & Wales, and the courts of England & Wales have jurisdiction, except where mandatory local law provides otherwise.
Contact
Questions about these Terms: ops@demiurge.systems, or /contact.
Demiurge Systems Ltd · Registered in England · 17109558 · Document version 1.0.